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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeni Waligorski

March 19, 2026

5  out of  5
rating by Jeni Waligorski
"I highly recommend Devin Masoner - State Farm Insurance. Maria was super helpful and quick to get us quotes and bind the policies. Thank you!"
We responded:
"Jeni, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Devin Masoner’s Team is just a call or email away!"
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Jacqueline Smith

March 16, 2026

5  out of  5
rating by Jacqueline Smith
"Devin is great with his customers and takes plenty of time to listen to needs and provide exactly what’s needed for his clients."
We responded:
"Thank you for the ⭐️⭐️⭐️⭐️⭐️ review Jacqueline! We look forward to helping you in the future! "
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Cody Burton

March 11, 2026

5  out of  5
rating by Cody Burton
"Devin was awesome he took the time to explain everything all of my options life insurance, car insurance, even to the time to help me with the coverages that I was wanting and needing. Very friendly person, extremely patient I would highly recommend"
We responded:
"Thank you so much for the 5-stars, Cody! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Mercedes Smith

March 10, 2026

5  out of  5
rating by Mercedes Smith
"Devin is wonderful. Devin is knowledgeable about his job and always so patient with the needs of his customers. I was previously with state farm with, “Princess Brown.” Her departure, I was extremely upset, and I felt like I lost the “family” of being known when I call in. I member I was not a customer of Devin, and he took the time to explain everything to me and was so graceful. I love that Devin is a family-oriented person who has children and a beautiful wife that are in office from time to time. When I walked into the business, I felt the warmth and the overall peacefulness that I had once had prior that was missing. I love when others have the compassion to want to help others and the “soft heart.” I am so thankful that Devin does his very best at getting you the best quotes and will go above and beyond for his profession. If you are looking for that family environment where they know you by name and overall “family” vibes where you can share your information with no judgement, this is the place for you. I am so thankful Devin took the time for my family and I."
We responded:
"You made our day, Mercedes! Thank you for taking a moment to share your experience with our office! We look forward to serving you for years to come! "
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Dawn Mitchell

March 4, 2026

5  out of  5
rating by Dawn Mitchell
"They were great to work with answered all questions promptly and gave quotes promptly would highly suggest to others"
We responded:
"Dawn, we really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Mike Oconnell

March 3, 2026

5  out of  5
rating by Mike Oconnell
"Marie was great. She made a complicated transition from Boston ma to Knoxville tn painless. I’m so happy my friend recommended this agent to me."
We responded:
"Mike, thank you for your wonderful review of State Farm Agent Devin Masoner’s Team!"
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Wandering Wonder Woman

February 27, 2026

5  out of  5
rating by Wandering Wonder Woman
"Devin was very helpful and took a personal interest!"
We responded:
"Thank you for the amazing review! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Regina Drew

February 24, 2026

5  out of  5
rating by Regina Drew
"We had an excellent experience with Maria . She was extremely welcoming and very informative all through the entire process . She did everything she could to make sure we have exactly what we need for a fantastic price . I would recommend State Farm and especially Devin Masoner , Maria to anyone !!!!!!"
We responded:
"Regina, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to us—we are always here to help!"
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tyler summey

February 20, 2026

5  out of  5
rating by tyler summey
"I talked to Maria and she was really nice and really great very helpful very good agent"
We responded:
"Tyler, thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Devin Masoner’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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ellen whitehouse

February 20, 2026

5  out of  5
rating by ellen whitehouse
"Maria was wonderful to work with. We are so happy with the insurance and the money we are saving every month. Will be recommending State Farm and Maria to our family and friends"
We responded:
"Thank you for the amazing review, Ellen! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Darren Kern

February 19, 2026

5  out of  5
rating by Darren Kern
"Helped me out and I have a very tight schedule and she helped me out tremendously"
We responded:
"Hey Darren, we really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Tanner Sutton

October 31, 2025

4  out of  5
rating by Tanner Sutton
"Did great."
We responded:
"Tanner, Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help! -Devin Masoner - State Farm Insurance Agent"
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Elizabeth Kurns

October 28, 2025

5  out of  5
rating by Elizabeth Kurns
"Maria has been very helpful to us with our insurance requests in Auto & Home Insurance! We appreciate her expertise in directing us to the right policy for each insurance need. Maria was very knowledgeable, friendly & personable. She quickly helped us while we were on the road traveling across the country to navigate our insurance policies. We highly recommend her professionalism, cheerfulness, & immediate attention to our insurance requests. Thank you, Maria for your attentive professionalism & care. John & Liz"
We responded:
"Elizabeth, we appreciate your review! We are delighted to know you had a great experience with Maria! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Devin Masoner - State Farm Insurance Agent"
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Rachel Sheehan

October 4, 2025

5  out of  5
rating by Rachel Sheehan
"I have used several insurance companies over the years including USAA, Progressive, and Geico before trying State Farm. I can say that working with Devin Masoner has been an absolute pleasure. From the start, he made the process easy and stress-free, taking the time to clearly explain all of my options and the different products available. He offered thoughtful recommendations based on my needs, but never pressured me—he truly respected my choices and made sure I felt comfortable with every decision. When it came time to update my policy, Devin always let me know if any changes were needed and kept me informed about new offers. He is approachable, responsive, and thorough, answering questions quickly whenever I needed guidance. His combination of knowledge, patience, and professionalism makes him an exceptional State Farm agent, and I would highly recommend him to anyone looking for reliable, personalized service."
We responded:
"Rachel, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service! If you ever have any questions or need assistance, we’re here to help! -Devin Masoner - State Farm Insurance Agent"
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Theresa Thayer

October 3, 2025

5  out of  5
rating by Theresa Thayer
"Maria was wonderful to work with and helped me transfer insurance from one state to another."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Devin Masoner - State Farm Insurance Agent"
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Lucas Meadlo

September 16, 2025

5  out of  5
rating by Lucas Meadlo
"Outstanding"
We responded:
"Lucas, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Devin Masoner - State Farm Insurance Agent"
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Erika Simmons

August 29, 2025

5  out of  5
rating by Erika Simmons
"I had the pleasure of working with Maria. Not only did she explain the coverage -The differences and coverage with my home insurance ( Which I was currently receiving under coverage) she helped walk me through an auto quote where I was able to buy everything in a bundle. She was super nice and helpful, which is so refreshing from these overseas cells agents! Thanks again for all your help!"
We responded:
"Erika, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Devin Masoner - State Farm Insurance Agent"
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Harper Boyle

August 27, 2025

5  out of  5
rating by Harper Boyle
"Maria was extremely helpful during the process of getting a new auto policy set up!"
We responded:
"Harper, She is the best! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Devin Masoner - State Farm Insurance Agent"
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Juliana Menezes Fonseca

August 22, 2025

5  out of  5
rating by Juliana Menezes Fonseca
"Maria is great, answering all my questions and being very reliable."
We responded:
"Juliana, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Devin Masoner - State Farm Insurance Agent"
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Dagan Lisenbee

August 22, 2025

5  out of  5
rating by Dagan Lisenbee
"Loved talking to one of the members she helped me out perfectly"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Devin Masoner - State Farm Insurance Agent"
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Jon Korman

August 19, 2025

5  out of  5
rating by Jon Korman
"Maria was an absolute pleasure to work with getting my new home insurance set up!"
We responded:
"Jon, Congratulations on your new home! Maria is wonderful! Thanks for the feedback and being an awesome customer! -Devin Masoner - State Farm Insurance Agent"
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Kyle Thompson

August 19, 2025

5  out of  5
rating by Kyle Thompson
"Maria is so easy to talk to, explains everything in detail, and is extremely professional. I purchased renters insurance today, but will most likely be switching my auto insurance as well thanks to her."
We responded:
"Kyle, She is the best at finding the package deal! Thanks for the kind words and for trusting us with your insurance! -Devin Masoner - State Farm Insurance Agent "
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Candice

August 14, 2025

5  out of  5
rating by Candice
"Maria was wonderful to work with. Super friendly."
We responded:
"Candie, Thank you for your 5-star review! Maria is awesome! My State Farm team and I are happy to be your good neighbor! -Devin Masoner - State Farm Insurance Agent"
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ANGELA SUMMEY

August 13, 2025

5  out of  5
rating by ANGELA SUMMEY
"Excellent service Maria was the most helpful and friendly person ever took her time to explain everything and was the sweetest person"
We responded:
"Angela, We appreciate your review! We are delighted to know you had a great experience with Maria at our Gibbs State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Devin Masoner - State Farm Insurance Agent"
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Erica Valentine

August 11, 2025

5  out of  5
rating by Erica Valentine
"We call Devon because we just wanted a local agent where we can walk in and talk to them face to face. we recently had a bad experience after our insurance company switched agents on us. We asked Devon for a quote and he has gone out of his way to talk to us and doing whatever he can to help us. Definitely a 10/10! Thanks Devon!!"
We responded:
"Erica, Thank you for the kind words. I have thoroughly enjoyed getting to know you and Stephen! Let us know if you need anything! -Devin Masoner - State Farm Insurance Agent"